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FAQs
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Why choose Chester Marketing Solutions as your marketing partner?Chester Marketing Solutions (CMS) delivers comprehensive, cost-effective marketing support for micro, small, and medium-sized businesses across a wide range of industries. We consistently achieve big results and strong returns for our clients through an agile and efficient approach. You'll work directly with certified experts who have a proven track record of generating high-quality leads. Our extensive knowledge and hands-on experience mean we don’t just follow trends - we use tried-and-tested strategies to help businesses succeed, whether you’re a local business in Chester or based anywhere in the UK.
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Do you offer website design for local businesses?Yes - we create professional, user-friendly websites that reflect your brand and convert visitors into customers. Whether you're a business in Chester or anywhere in the UK, our websites are mobile-optimised, fast-loading, and built with your target audience in mind. We’ve completed over 100 website projects across various industries, so you can trust us to deliver a site that not only looks great but performs well too.
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Can you help with SEO to improve my Google ranking?Absolutely. Our SEO services focus on helping your business appear higher in search results - especially for local and regional keywords. We cover everything from keyword research and on-page optimisation to technical fixes and content strategies.
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Do CMS use Artificial intelligence (AI) in marketing?Yes, CMS embraces AI where it genuinely enhances the solutions we deliver to our clients. We don’t use AI for the sake of novelty - we use it purposefully to improve performance, efficiency, and results. Whether it’s through smarter audience targeting, personalised content, predictive analytics, or automating repetitive tasks, we integrate AI into our processes when it adds clear value. Our goal is always to blend the power of technology with human insight to create marketing that delivers real, measurable impact.
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How do you identify and reach my target audience?We combine local knowledge with smart digital tools to research your ideal customers - what they want, where they spend time online, and how to reach them. Then we create content and campaigns designed to connect with them across social media, search engines, and more.
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I’m a small local business - will your social media marketing be a good fit?Absolutely. We specialise in helping local businesses grow through targeted, engaging social media marketing. From content creation to ad campaigns, we tailor every step to reach your ideal audience and build brand awareness - whether you're based in Chester or elsewhere in the UK.
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Do you offer video content creation?Yes - video is one of the most effective ways to capture attention and tell your story. We produce short-form videos for social media, website intros, promotional content, and more - perfect for local businesses and UK-wide brands looking to stand out online.
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Do I need to be based in Chester to work with you?Not at all. While many of our clients are Chester-based, we work with businesses across the UK. No matter your location, we tailor our marketing service to suit your local market, goals, and customer base.
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Do you run PPC (Pay‑Per‑Click) campaigns?Yes - we manage PPC campaigns on platforms like Google Ads and Facebook to quickly connect your message with your ideal audience. We handle the strategy, ad copy, targeting, and ongoing optimisation to make sure your investment works hard for you - whether you're marketing locally or across the UK. We've also managed global PPC campaigns.
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Do CMS design exhibition stands?No, but we offer supporting graphics and videos to bolster the presentation.
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Can you design brochures or printed marketing materials?We do! We offer brochure design and print marketing services to complement your online efforts. Whether you need leaflets, event materials, or takeaways for your shop or office, we’ll help you stay on-brand and professionally presented.
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How much does your service cost?We offer flexible pricing to suit different budgets - from basic social media management to full digital marketing campaigns. As a local business ourselves, we know affordability matters, so we keep our pricing transparent and scalable.
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Do you provide training?No, we are a full service marketing communications agency ready to help businesses who need it.
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What kind of results can I expect from your marketing service?Our goal is to grow your business - whether that means more leads, higher traffic, better engagement, or all three. We provide clear monthly reporting so you can see how your digital marketing is performing and what we’re improving.
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How does your social media marketing process work?We begin by learning about your business, goals, and audience. Then we create a monthly content plan, design your posts, schedule them, and manage engagement. We also run paid social ads to expand your local or national reach and generate new leads.
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Can you show me examples of local business campaigns you’ve done?Definitely. We’ve helped a variety of Chester-based businesses, from retailers to service providers. Just get in touch and we’ll share case studies and results that show how we’ve delivered impact through digital marketing. We can also share examples of national campaigns we've worked on.
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How do I know what’s working?We provide regular performance reports with key metrics such as reach, engagement, leads, traffic, and ROI. This helps you see exactly what’s working - and where we’re optimising further.
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Do you offer one-off projects or long-term packages?Both. We offer flexible one-off services - like a brochure design or a new website - as well as long-term marketing packages that deliver ongoing results. We’re happy to work in a way that suits your needs and budget.
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Will I have a dedicated contact person?Yes - you’ll work with a dedicated account manager who will keep communication clear, update you regularly, and ensure your project runs smoothly.
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How quickly can we get started?We typically begin with a discovery call to understand your goals. From there, timelines vary depending on the service - social media marketing can start within a week, while website builds and larger campaigns may take longer. We’ll always give you a clear schedule upfront.
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